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Orthodontic management
Orthodontic Management
Orthodontic Management
dynamic perceptions
 

As founder of the Orthodontic Managers’ Study Group, Lina Craven appreciates that sharing knowledge and experience is crucial to long-term sustained development and success.  That’s why training is specifically tailored to the client’s needs: location, content, format and delivery are carefully determined for maximum impact and to achieve specific aims.

Training programmes would typically explore one or more of these generic topics:

 

Generic Business Skills

 

Orthodontic Practice-Specific Skills

bullet The New Patient Process (NPP)
bullet Case presentation (NHS & Private)
bullet Case acceptance (NHS & Private)
bullet Clever scheduling
bullet Effective utilisation of specific roles
bullet Treatment Coordinator training (TC)
bullet Communicating effectively; written, verbal,& telephone
bullet Finding & developing your “ideal” team
bullet Providing exceptional customer service
bullet Developing your marketing, selling and negotiating skills
   
 
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