Throughout the year Dynamic Perceptions hosts a variety of workshops and seminars designed for the orthodontic team. Check the site regularly for new and forthcoming opportunities.
Orthodontic Managers' Study Group
Each year practice managers have the opportunity to attend two meetings of the Orthodontic Practice
Management Study Group.
If you are a business-focused manager with a desire to steer your practice to success, don't miss the
winter 2009 meeting of the Orthodontic Managers' Study Group on December 10th 2009 at BOS HQ in London.
What will you learn:
the end of this OMSG delegates should leave with:
- a better grasp of the appraisal and disciplinary processes
- a greater awareness of managing staff performance effectively
- improved knowledge of how to avoid the pitfalls that could cost thousands
- a deeper understanding of the legal issues that affect practices
- the confidence to create and put into action a successful marketing campaign in line with NOW
*EARN 5 HOURS VERIFIABLE CPD
For further details and booking, download our brochure.
Visit
Course Comments in this section of the web for details and feedback from delegates who attended the highly successful spring 2008 meeting.
Transform your Front-of-House Team from Ordinary to Great
download the brochure for full details
In-house training that allows team to discuss practice needs and develop an exceptional customer driven business approach
to front-of-house!
Learning Objectives:
- MODULE ONE A fresh start - when average is no longer acceptable
- MODULE TWO Powerful communication that builds great relationships
- MODULE THREE Creating winning processes that deliver real customer care
Modules are one day, one month apart to allow for ‘change’. Telephone follow up will
be provided in between modules. You can also choose from a one day (mix and match) module
– 5hrs verifiable CDP for each day
Treatment Coordinator and the New Patient Process
Putting execeptional experience first
MAXIMISE THE POTENTIAL OF THE NEW PATIENT PROCESS WITH A *4 DAY TAILOR MADE
IN-HOUSE TRAINING AND COACHING BY LEADING TC EXPERT, LINA CRAVEN
- Are you maximising your new patient potential?
- Are your case acceptance ratios as high as you anticipate?
- Are you delivering an exceptional patient journey?
Course Days:
Day 1 - THE NEW PATIENT PROCESS ASSESSMENT
Day 2 - THE TRAINING
DAY 3 - THE DELIVERY
*EARN 10 HOURS VERIFIABLE CPD
For further details and booking, download our brochure
