Throughout the year Dynamic Perceptions hosts a variety of workshops and seminars designed for the orthodontic team. Check the site regularly for new and forthcoming opportunities.
Orthodontic Managers' Study Group
download our managers study group PDF (Autumn 2010)
Each year practice managers have the opportunity to attend two meetings of the Orthodontic Practice Management Study Group. If you are a business-focused manager with a desire to steer your practice to success, don't miss 2010 meeting of the Orthodontic Managers' Study Group – date to be confirmed.
Visit Course Comments in this section of the web for details and feedback from delegates who attended the highly successful 2009 meetings.
Transform your Front-of-House Team from Ordinary to Great
download the brochure for full details
In-house training that allows team to discuss practice needs and develop an exceptional customer driven business approach
to front-of-house!
Learning Objectives:
- MODULE ONE A fresh start - when average is no longer acceptable
- MODULE TWO Powerful communication that builds great relationships
- MODULE THREE Creating winning processes that deliver real customer care
Modules are one day, one month apart to allow for ‘change’. Telephone follow up will
be provided in between modules. You can also choose from a one day (mix and match) module
– 5hrs verifiable CDP for each day
Treatment Coordinator and the New Patient Process
Putting execeptional experience first
MAXIMISE THE POTENTIAL OF THE NEW PATIENT PROCESS WITH A *4 DAY TAILOR MADE
IN-HOUSE TRAINING AND COACHING BY LEADING TC EXPERT, LINA CRAVEN
- Are you maximising your new patient potential?
- Are your case acceptance ratios as high as you anticipate?
- Are you delivering an exceptional patient journey?
Course Days:
Day 1 - THE NEW PATIENT PROCESS ASSESSMENT
Day 2 - THE TRAINING
DAY 3 - THE DELIVERY
*EARN 10 HOURS VERIFIABLE CPD
For further details and booking, download our brochure
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